LipBar is committed to providing quality products to our customers. 
 
Standard LipBar Skin and Lip Products
 
If you receive standard Lipbar  products that do not meet your expectations, simply return the gently used products with the receipt within 30 days of purchase.  Please note on the front side of your receipt the reason for your return and send the product(s) back to us using pre-paid and insured shipping methods. Empty containers will not be accepted for refund. Processing time for returns takes up to 10 business days from the return is received.
 
Custom LipBar Lip Products
 
If you have ordered one of our custom products please call 1-800-285-5941 to discuss changes or modifications to product and arrange to return the product to us using pre-paid and insured shipping methods. No Refunds will be offered on Lipbar custom products.
 
 
You can return your purchase made on  www.lipbar.com to the address below.
Attn: LipBar Returns/Exchanges Dept.
1674 S Fairplay Street
Aurora,   Colorado   80012
 
For additional information, please contact us at 1-800-285-5941
 
PLEASE NOTE: Only items purchased at www.lipbar.com will be accepted for a return. If your items were purchased at an authorized retailer, please contact that retailer to arrange for a return or exchange.